Happy National Drive-Thru Day! ๐๐
Whether youโre grabbing a quick breakfast โ, a late-night taco ๐ฎ, or your favorite chicken sandwich ๐, one thing matters most...
How long is the line? ๐
A new report ranked some of Americaโs biggest fast-food chains based on speed, accuracy, friendliness, and overall customer satisfaction.
๐ฎ Fastest Drive-Thru? Taco Bell Wins Again
For the fifth year in a row, Taco Bell claimed the title of the fastest drive-thru in America! ๐๐ฎ
The average visit took just:
โฑ๏ธ 256 seconds (a little over 4 minutes)
The rest of the fastest drive-thrus were:
๐ฅ KFC
๐ฅ Tim Hortons
4๏ธโฃ Arbyโs
5๏ธโฃ Wendyโs
6๏ธโฃ Dunkinโ
7๏ธโฃ Burger King
8๏ธโฃ McDonaldโs
9๏ธโฃ Starbucks
๐ Dutch Bros
๐ Whoโs the Slowest?
If youโve ever waited in a long Chick-fil-A line... youโre not alone.
๐ Chick-fil-A ranked as the slowest drive-thru, averaging:
โณ 427 seconds (just over 7 minutes)
Following close behind were:
๐ Popeyes
๐ Raising Caneโs
Of course, many customers say the food is worth the wait!
๐ Friendliest Drive-Thru Employees
When it came to customer service, one chain stood above the rest.
๐ฅ Chick-fil-A
๐ฅ Dutch Bros
๐ฅ Raising Caneโs
At the other end of the rankings:
๐ McDonaldโs
๐ Dunkinโ
๐ Popeyes
โ Best Order Accuracy
Nobody wants to get home and realize half their order is missing.
The chains with the best order accuracy were:
๐ฏ Dutch Bros
๐ฅ Dunkinโ
Meanwhile...
โ KFC
โ Popeyes
ranked at the bottom for getting orders exactly right.
๐ Busiest Drive-Thrus
The report also found the longest lines belonged to:
๐ Chick-fil-A
๐ Dutch Bros
๐ Raising Caneโs
Meanwhile, if youโre looking for a shorter wait just to get into line...
๐ป Arbyโs
๐ KFC
had the emptiest drive-thrus on average.
๐ Final Takeaway
The report found something pretty interesting...
People seem to care more about friendly service than speed. โค๏ธ
Even though Chick-fil-A had the slowest average drive-thru time, it still ranked #1 for friendliness and overall customer satisfaction. ๐๐
So maybe waiting a few extra minutes isnโt so bad... especially if they remember to say, โMy pleasure.โ ๐๐๐