Walmart Removes Self-Checkout Lanes, But It’s Not Because They Care About Customer Service

Remember when self-checkouts became the new normal, and many were outraged by the idea of “having to scan your own groceries?” Well now, some chains are turning back the clock by REMOVING THEM!

Walmart is the largest chain to incorporate this, removing the self-checkout machines from their stores as an effort to “improve the customer experience.”

“The retailer says that two of its stores - one in Missouri and another in Cleveland, Ohio - are replacing self-checkout areas with staffed lanes to ‘give our associates the chance to provide more personalized and efficient service.’

In reality, many stores are ditching self-checkouts because they are especially vulnerable to theft, an issue which has been forcing some retailers to shut down locations altogether.”

Other larger grocery and shopping chains are following suit; Dollar general has removed the self-checkout, and Target now limits customers to just 10 items when using the self-checkout.

Barbie T

Barbie T

You ready Jax?! Barbie T, also known as Beyonce’s little sister, has arrived! Coming from the Upstate of South Carolina born and raised, Barbie T is chasing her dreams while living “The Rich Auntie” glam lifestyle! Coming up on 10 years in radio Barbie T is ready to take over the world.

Ian Hollinger

Ian Hollinger

Ian Hollinger is the producer for the Dex and barbie T Morning Show, and night host for 95.1 WAPE. When he's not eating or lifting, he's looking for new experiences here in the 904! From farmers markets to thrift store, hitting Jax beach to watch the sunrise every weekend, Ian loves finding new things to do!

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