EDISON, N.J. — DGL Group LTD on Thursday recalled nearly 100,000 of its Hover-1 Superfly Hoverboards because a software glitch poses fall and injury hazards.
According to the recall, issued in concert with the U.S. Consumer Product Safety Commission, a software malfunction in the hoverboards’ electrical systems can continue to power the device’s motor even when the rider is not actively controlling it, increasing the likelihood of falls and injuries.
The recall involves 93,000 model year 2020 Hover-1 Superfly Hoverboards model H1-SPFY with a serial number beginning with SPFY-BLK-GO-2008, SPFY-BLK-GO-2009 or SPFY-BLK-GO-2010.
The affected models were sold at Best Buy stores nationwide and at Bestbuy.com from October 2020 through October 2021 for about $200 each.
To date, Edison, New Jersey-based DGL has fielded 29 reports of a software issue that caused the hoverboard to provide continued assistance when the rider was not actively controlling the hoverboard. Four minor injuries have been reported, the company confirmed.
Consumers are advised to immediately stop using the recalled hoverboards and contact DGL for instructions on how to ship affected units to an authorized repair shop free of charge.
Consumers may contact DGL by calling 1-888-556-8426 from 9 a.m. to 5 p.m. EDT Monday through Friday, or online at https://www.hover-1.com/pages/important-safety-information.
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